When a CNA, STNA, LNA, GNA, LPN, or RN submits a timecard that has incorrect information, or for a shift for which they haven't shown up for, you will have the ability to reject this timecard.
In order to reject a timecard, you must select a reason for rejecting the timecard. The available options are:
Nurse never showed up for shift
Wrong clock in time
Wrong clock out time
If you select 'other' a text box will pop up where you can provide more detail about the reason.
Once a rejected timecard is submitted then a Nurse will get a notification, if the reason for the rejection is a wrong clock in/clock out time, then the Nurse will have the ability to update their clock in/clock out time and re-submit the timecard.
The Facility Manager will get a notification once a timecard has been re-submitted, with the ability to accept or reject it again.
If you are having difficulty sorting out a timecard, please contact us [email protected] and we'll do our best to help.