After you accept an applicant for a shift, the CNA, STNA, LNA, GNA, LPN, or RN will be notified that they've been accepted for a shift. The nurse or aide will see the scheduled shift in the 'CONFIRMED' section of their ESHYFT Nurse app. You will also see the scheduled shift in the 'CONFIRMED' section of the ESHYFT Facility Manager app.
If you click on the confirmed shift, the 'SHIFT DETAILS' will appear, which lists the nurse or aide's name, date and time of the shift, and the hourly rate of the shift. From this window, you can also cancel or chat with the nurse.
Please note that if you cancel on a scheduled nurse less than 2 hours before the scheduled shift's start time, you will be charged for 2 hours of the nurse's time as a penalty for the last minute shift cancellation.
Note: this applies even if a nurse is scheduled for a double shift. For example, if a nurse is scheduled for 3-11 and 11-7, and the facility cancels the 11-7 within two hours of the start time, a two hours timecard WILL be created.
To learn more about this penalty, please read "Can I cancel shifts that I have already confirmed a CNA, STNA, LNA, GNA, LPN, or RN for?"
Please note that in emergency circumstances a CNA, STNA, LNA, GNA, LPN, or RN may still call out of a shift they've been accepted for. We encourage the applicants to notify the Facility Manager of any cancellation.
You will get a notification if an applicant cancels their shift.
If an applicant does not call out their shift, then they will use the ESHYFT Nurse app to clock in, clock out, and submit their timecard. Once their timecard is submitted you will need to approve or reject it in order to finish the entire process. You can learn more about accepting and rejecting timecards here.