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Telehealth Program

Telehealth, Telemedicine, Prescriptions, Plan, Enroll, Benefit, RX,

Meir Gregg avatar
Written by Meir Gregg
Updated this week

We’re excited to offer a FREE monthly subscription for Telehealth, Acute RX, and On-Demand Counseling.

**Eligibility is currently limited to New Jersey and Minnesota**


What’s Included?

View a full list of covered prescriptions here. (Only prescriptions under the Bundle called "BasiCare Plus Enhanced" are covered)


Enrolling

  1. Submit this one-time form to enroll.

  2. Work 15 shifts each cycle.

    1. Shifts will be counted between the 25th of one month, through the 24th of the next month. Coverage begins on the 1st and continues through the end of the month.

Working 15 shifts during each cycle will keep your subscription active with no interruptions.

If you don’t qualify for a renewal, your subscription will stop at the end of the month and will automatically reactivate when you qualify again.


Telehealth App Activation

After completing the form and working 15 qualifying shifts, you will receive an email to activate your Telehealth account. You can activate your account using one of these 3 methods. Use the email address you have on file with ESHYFT to complete your registration.

  1. Download the Recuro Care® app for your smartphone Recuro app

  2. Or, Call 855.673.2876


Adding dependents to your subscription

Add your dependents as soon as possible, as it can take up to 3 days to activate. Add your dependents to the following 2 places. Your member number is in the email you received from BasiCare.

  1. Add Prescription Dependents: https://basicareplus.com/add-dependents/


Reactivating your subscription

When requalifying (by working 15 shifts in a future month), your subscription will automatically reactivate. Simply log back in to the Recuro app to continue using your benefits - there is no need to re-enroll with the form or re-activate with BasiCare.


Need Support?


Is This Health Insurance?

No. BasiCare is NOT Insurance. It is a telehealth subscription meant to be used in non emergency situations. BasiCare Plus® and its Rx benefit are NOT INSURANCE. Use of telemedicine is strictly for non-emergency general illness.


Important Notes on Eligibility

*Timecards must be submitted by 11:59 PM on the 24th to qualify. Timecards must be worked and submitted via the ESHYFT app. Manually created or rejected timecards do not qualify. Timecards must be submitted before the cut-off date/time. Non eligible timecards include, but are not limited to, manually created timecards such as timecards created by Missed Punch Forms, or worked shifts not clocked in and out using the ESHYFT app, and Rejected or fraudulent timecards. A timecards eligibility is at the sole discretion of ESHYFT.

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